At Shahana Teh Tarik, we strive to provide quick and reliable delivery for all your orders. This Shipping Policy outlines the terms and conditions related to the delivery of products purchased from our website.

1. Delivery Time

• We aim to deliver your order within 5 to 10 minutes from the time of confirmation, depending on your location and traffic conditions.
• Delivery times may vary during peak hours, holidays, or due to unforeseen circumstances.

2. Delivery Areas

• We currently offer delivery to select areas. Please enter your delivery address during checkout to verify if we serve your location.
• If your location is outside our delivery range, we will notify you at checkout or via email/SMS.

3. Delivery Charges

• Delivery charges, if applicable, will be clearly stated at checkout before you complete your purchase.
• Free delivery may be available for orders over a certain amount, as indicated on our website.

4. Order Processing

• All orders are processed immediately upon confirmation. Please double-check your delivery details before placing the order to avoid any delays.
• You will receive an order confirmation via SMS or email, along with an estimated delivery time.

5. Delivery Attempts

• Our delivery team will make one attempt to deliver your order. If you are not available to receive the order, please inform us immediately to arrange an alternative solution.
• If delivery fails due to incorrect information or the recipient’s absence, additional charges may apply for a re-delivery attempt.

6. Contactless Delivery

• For your safety and convenience, we offer contactless delivery. Please select this option at checkout, and our delivery personnel will leave your order at your specified location.

7. Order Tracking

• You can track the status of your order through the link provided in the confirmation SMS or email. Real-time updates will be provided until the order is delivered.

8. Delayed or Missing Orders

• If your order is delayed beyond the estimated delivery time or does not arrive, please contact our customer service immediately for assistance.

9. Changes to Delivery Details

• You can modify your delivery address or details within 2 minutes of placing your order by contacting our customer service team.

10. Questions or Concerns

• If you have any questions or concerns regarding our Shipping Policy, please contact us at [your contact email or phone number].

By placing an order with Shahana Teh Tarik, you agree to this Shipping Policy.