FAQ
General Questions
You can place an order through our website by selecting your desired drinks and proceeding to checkout. Simply enter your delivery details, and we’ll take care of the rest!
We aim to deliver your order within 5 to 10 minutes, whether it’s to your home or office, depending on your location
Yes, there is a minimum order value of $10 for our 5 to 10-minute delivery service.
You will receive an SMS or email notification with real-time updates on your order status. Our delivery team will ensure timely updates until your order reaches you.
We currently deliver to select areas. Please enter your address at checkout to see if your location is within our delivery range.
Other Questions
Yes, you can schedule a delivery at a later time during the checkout process. Just select your preferred delivery time, and we’ll ensure it arrives on schedule.
You can modify or cancel your order within 2 minutes of placing it. Contact our customer service immediately to make any changes.
We accept major credit and debit cards, online banking, and popular digital wallets for your convenience.
Yes, we offer contactless delivery. Just select the option at checkout, and our delivery person will leave your order at your doorstep.
If there’s any problem with your order, such as incorrect items or delivery delays, please contact our customer service immediately, and we’ll resolve the issue promptly.
Get In Touch
We’d love to hear from you! Whether you have questions about our tea selections, need assistance with an order, or just want to share your thoughts, feel free to reach out to us.
At Shahana Teh Tarik, we believe that every cup of tea is a journey through tradition and a taste of convenience. Our commitment is to blend the rich heritage of classic tea recipes with the ease and accessibility of modern life.